Data Collection and Processing
Protecting user privacy is a fundamental commitment for the KrisFlyer Spree platform. We, alongside our partners at Collinson, maintain rigorous standards regarding the information gathered during your interactions with our services. Data collection occurs primarily when you engage with our portal, such as through Single Sign-On (SSO) integrations or when you log in to manage your account. We only process personal data when you have provided explicit consent, when it is essential for delivering the services you have requested, or when required to fulfill our legal obligations as a loyalty program provider.
The information we collect is limited to what is necessary to facilitate your shopping experience and reward tracking. This includes basic identifiers like your name, email address, and KrisFlyer membership number, as well as technical data such as your IP address, device type, and navigation history on our site. By understanding how you interact with our merchant categories, we can better tailor the platform to your preferences.
Usage of Personal Information
Your personal information is utilized to ensure the seamless operation of the KrisFlyer Spree portal. We use this data to provide you with access to your account, process your transaction inquiries, and send essential service communications, such as updates on points crediting or purchase status. With your permission, we may also send newsletters or notifications regarding retailers that align with your shopping habits.
Beyond direct service delivery, we analyze aggregated, non-personal data to improve the functionality of our website. This helps us refine our navigation tools and optimize the selection of merchants available to you. We are committed to transparency and will never sell your personal data to third parties.
Data Sharing and Security Measures
We maintain strict protocols regarding the sharing of your information. Data is only disclosed to authorized service providers or group companies when necessary to fulfill our contractual obligations to you. Any organization we partner with must adhere to our stringent security policies. In instances where data is transferred across borders, we ensure that the destination provides an adequate level of protection, often utilizing standard contractual clauses to safeguard your rights.
Security is a top priority, and we employ robust technologies to protect your information from unauthorized access, loss, or damage. All personal data is stored on secure servers located in the United Kingdom, with replicas maintained in the United States, Hong Kong, and Australia. Furthermore, any personal data transmitted over the internet is protected by encryption, and we encourage users to maintain the confidentiality of their account passwords to ensure the continued integrity of their personal profiles.
This is an independent guide. It is not affiliated with KrisFlyer Spree.