Getting Started with KrisFlyer Spree
KrisFlyer Spree is a dedicated shopping portal designed to help members of the KrisFlyer loyalty programme earn miles on their everyday online purchases. To participate, you must be a registered KrisFlyer member. If you are not yet a member, registration is free and can be completed in just a few minutes, providing you with an immediate membership number to begin your shopping journey.
To ensure your activity is correctly tracked, always start your shopping session by logging into your account on the KrisFlyer Spree portal. From there, you can browse our extensive list of merchants and click the 'Shop Now' button to be redirected to their respective websites. It is essential to return to the portal for every new merchant you wish to visit to ensure your transactions are properly linked to your account.
Earning Miles on Your Purchases
Shopping through KrisFlyer Spree does not increase the cost of your items; you pay the same prices as you would by visiting the merchant directly, meaning you can still take advantage of their existing sales and promotions. Miles are earned on the net purchase amount, excluding taxes, VAT, delivery charges, and the purchase of gift vouchers.
If you are already a member of a specific merchant's own loyalty programme, you can typically still earn miles through our portal. However, to avoid tracking issues, we recommend starting with an empty shopping basket. Avoid retrieving items saved from previous sessions, as this can sometimes interfere with the referral tracking required to credit your account.
Troubleshooting Missing Miles and Tracking
If your purchases are not appearing in your account, the most common cause is related to browser settings. You must have cookies enabled in your web browser for both the KrisFlyer Spree portal and the merchant's website. These cookies are the mechanism that allows the system to recognize your visit and allocate the appropriate miles to your profile.
Please allow up to five working days for a transaction to appear as 'Pending' in your account history. If you still do not see your miles, consider these best practices: complete your purchase in a single session without navigating away to other sites, disable ad-blocking software that might interfere with tracking codes, and avoid using merchant mobile apps, as these often do not support loyalty portal tracking. If you need to modify an order, please do so through the website rather than by calling the merchant, as phone-based changes can override the referral link.
This is an independent guide. It is not affiliated with KrisFlyer Spree.